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Frequently Asked Questions

No, you do not need an account with Dotted Jewelry to place an order. You can checkout from your cart as a guest, simply select that option.

We accept several payment options including but not limited to:

  1. Cash payment
  2. Credit card payment
  3. Mobile Payments
  4. Bank Transfer
  5. Paystack with multiple options.

Dotted Jewelry uses various fast delivery systems.

  • We do WayBill to your nearest bus station
  • We deliver directly to your door. If you live 5km away from any of our shops, we shall deliver with our own delivery man.
  • We also deliver by Air cargo or other courier services of reputable standard.

If your order's shipping address is within the same state that Dotted Jewelry operates in, you would most likely receive your goods the same day on orders before 10:00 am.

Otherwise, you will receive your order within 2 to 3 days in any part of Nigeria after confirmation of your payment.

If you live outside Nigeria, it could take from 7 to 15 days.

Our return policy is clearly stated here. To make it simple, if you have opened the package and use the jewelry or wristwatch, it can no longer be returned.


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